Introduction

Your Privacy

Welcome to MobilityFirst.co.uk ("Mobility 1st Ltd."", "we," "us," "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR).

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website.

Information We Collect

We may collect and process the following categories of personal data:

Personal Information You Provide:

• Name
• Email address
• Phone number
• Address
• Details related to your enquiry or transaction

Automatically Collected Data:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited, time spent on pages, and other browsing data

Cookies and Tracking Technologies:

We use cookies to enable essential website functionality and to collect anonymous data for website optimization. For more information, see the "Cookies" section below.

How We Use Your Information

We use your data for the following purposes:

• A) To respond to your enquiries and provide services related to stairlift purchases.
• B) To process transactions and manage customer relationships.
• C) To improve our website and optimize its functionality based on anonymous user data.
• D) To comply with legal obligations and resolve disputes.

How We Use Your Information

We use your data for the following purposes:

• A) To respond to your enquiries and provide services related to stairlift purchases.
• B) To process transactions and manage customer relationships.
• C) To improve our website and optimize its functionality based on anonymous user data.
• D) To comply with legal obligations and resolve disputes.

Legal Basis for Processing Your Data

Under the UK GDPR, we rely on the following lawful bases for processing your personal data:

• Consent: When you provide consent for us to use cookies or share your information.
• Contractual Necessity: To perform the services you request.
• Legitimate Interests: To enhance website performance and ensure the security of our services.
• Legal Obligations: To comply with applicable laws and regulations.

Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties, including:

• 1. Service providers who assist in website operation, analytics, and payment processing.
• 2. Regulatory authorities if required by law.

All third parties are obligated to maintain the confidentiality and security of your data in compliance with applicable laws.

How We Store Your Information

We take appropriate technical and organizational measures to secure your personal data. This includes encryption, firewalls, and access controls. Your data is stored within the UK or the European Economic Area (EEA).

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

Your Data Protection Rights

Under the UK GDPR, you have the following rights:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to your personal data if it is inaccurate or incomplete.
• Erasure: Request deletion of your personal data under certain conditions.
• Objection: Object to the processing of your personal data where applicable.
• Data Portability: Request transfer of your personal data to another organization or to you.
• Withdraw Consent: Withdraw your consent for processing activities based on consent.

To exercise your rights, please contact us at [Your Contact Information].

Cookies

Cookies are small text files placed on your device to enhance website functionality and collect anonymous data. We use the following types of cookies:

• Essential Cookies: Necessary for website functionality.
• Performance Cookies: Collect data to improve website performance and user experience.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

Changes to This Privacy Policy

Cookies are small text files placed on your device to enhance website functionality and collect anonymous data. We use the following types of cookies:

• Essential Cookies: Necessary for website functionality.
• Performance Cookies: Collect data to improve website performance and user experience.

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the "Last Updated" date.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: enquiries@mobilityfirst.co.uk
• Phone: 0800 043 2449
• Address: Unit 4, The cross, Drybrook, Gloucestershire, GL17 9ED, United Kingdom

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the "Last Updated" date.